We care about your privacy!

This Privacy Policy (“Policy”) describes how Davinci Tattoo Studio, located in Stockholm and contactable via email at [email protected] (“we”, “our”, or “us”), collects and processes your personal data when you use our services or visit our website (www.davincitattoo.se). Here you can also read about your rights and how to exercise them.

What personal data do we process?

We process personal data that you provide when booking an appointment, making a purchase, or contacting us, as well as technical data collected automatically via cookies or similar technologies when you visit our website. We may process the following types of personal data:

• Name and contact details (address, phone number, email)
• Appointment and service information
• Payment details (handled securely via our payment partners)
• Technical data such as IP address and browser information
• Aggregated data on website visits and usage patterns
• Social media profile data and interaction history (if consented)

WHY WE PROCESS YOUR PERSONAL DATA

We may process your data for the following purposes and legal bases:

• To provide our services and manage bookings
• To manage user accounts and provide customer support
• To process payments and issue invoices
• To send newsletters and promotional offers (if you consent)
• To conduct customer surveys and collect feedback
• To analyze website performance and improve our services
• To comply with legal requirements and ensure safety

LEGAL GROUNDS FOR PROCESSING

Performance of a contract: We process necessary data to provide our services, manage bookings, and communicate with customers.
Legitimate interest: We have a legitimate interest in improving our services, conducting customer satisfaction surveys, and sending relevant information to existing customers. You can unsubscribe from newsletters at any time.
Legal obligation: We may need to retain certain data to meet legal obligations such as accounting or tax requirements.
Consent: Certain data, such as cookies or marketing preferences, are processed only if you have given explicit consent. You can withdraw your consent at any time by updating your cookie settings.

COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to enhance user experience and collect analytics. Some cookies are essential for the site to function properly, while others are used for analytics and marketing purposes based on your consent. You can adjust your cookie preferences at any time. For more details, please see our Cookie Policy.

DATA RETENTION

Your personal data will be stored only as long as necessary to fulfill the purposes for which it was collected. Typically, we retain customer data for up to 24 months after your last interaction. Some data may be retained longer if required by law, for example for accounting purposes.

WHO HAS ACCESS TO YOUR PERSONAL DATA

Only authorized employees and trusted partners who need access to fulfill their duties will handle your personal data. We may share data with third parties providing services such as website hosting, payment processing, and marketing tools. All third parties are bound by confidentiality and data protection agreements. We may also share data if required by law or in the case of a business transfer or merger.

YOUR RIGHTS

You have the right to:

• Request information about what personal data we process.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data in certain cases.
• Object to or restrict certain types of processing.
• Request transfer of your data to another provider (data portability).

If you have concerns or questions about our handling of your data, please contact us. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) at www.imy.se.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access control, and secure servers. Only authorized personnel have access to your personal information. If data is transferred outside the EU/EEA, we ensure adequate safeguards are in place, such as EU Standard Contractual Clauses.

DATA PROCESSORS

We use selected service providers for IT systems, web hosting, payment processing, marketing, and CRM systems who process data on our behalf and under strict confidentiality and security obligations.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Significant changes will be communicated via our website or by email before they take effect. The current version of the Privacy Policy is always available on our website under the “Privacy Policy” section.

Contact Information

• Davinci Tattoo Studio
• Address: Stockholm, Sweden
• Email: [email protected]
• Website: www.davincitattoo.se